RETURNS
- Returns are accepted within 3-days of purchase. Refunds will be issued in the same form as original payment received and will take 5-7 business days to reflect on your bank statement. Return shipping fees will apply.
- Returns are accepted on unused, undamaged products that are still within their original packaging.
- Proof of payment and an order number must accompany the return.
- Products may be subject to inspection before return is processed.
- Products purchased during a promotional sale period or from the last chance are final sale and not eligible for return.
EXCHANGES
- Exchanges are accepted within 3-days of original purchase. Exchange shipping fees will apply.
- Exchanges are accepted on unused, undamaged products that are still within their original packaging.
- Products may be exchanged for a product of equal or lesser value.
- Products purchased during a promotional sale period or from the last chance are final sale and not eligible for exchange.
WARRANTY
- Warranty covers manufacturer defects within the first 30 days of purchase.
- Eligible warranty products will be replaced for free.
- If the exact product is unavailable, a replacement of equal value will be offered.
- Products damaged during the opening process (improper hangtag removal) are not eligible for warranty.
- Warranty does not cover normal wear and tear, or user error.
PROMOTIONS & DISCOUNT CODES
- All purchases outside of a promotion/ sale date range are not eligible for partial return or exchange.
- Discount codes or promotions received after an order has been processed online cannot be applied to a processed order.
- Promotional offers and discount codes will automatically apply to the item(s) of lesser value within an order, unless otherwise specified in the offer text.
- Multiple discount codes and promotions cannot be stacked or applied to 1 order.
- If applicable, promotional offer and discount code expiration dates will be listed within the original offers text. Discount codes specified as one use per customer can not be used on multiple transactions.
- Refer to the promotion terms for more information.
NON-DELIVERY
- Orders not received after 12-business days of fulfilment will have an undelivered service ticket submitted with the corresponding courier for investigation. Once a response is received from the courier, undelivered orders will be replaced or refunded (based on available inventory).
- Orders with incorrect or incomplete addresses will not be replaced or refunded.
- We are unable to update or reroute your order once it has dispatched.
- All return, exchange, lost, and damaged product requests must be submitted through email:contact@earthvibe.in include your order number, date of purchase, name, and photos of any manufacture defects. Please allow 1-2 business days for review and a response.
User Data
- No user data will be stored. All user related data will be handled by corresponding payment gateway.
End-user-Agreement.
- By using “Earthvibe.in” website, you have accepted to all the above conditions. We don’t maintain any cookie-data. If you are not in agreement with any of the above terms, please exit the webpage and do the necessary clean up of your web browser.